A well maintained and well used helmet is the assurance of effective protection!
We take all the necessary care to provide you with high quality and high protection helmets. Once in hand, always make sure that your helmet always gives you this protection.
Thus, if your helmet has fallen, we invite you to replace your helmet with a new helmet to be sure to have effective protection. Shocks can make internal changes that are not necessarily visible to the naked eye.
It is also for this reason that we advise you not to reuse a helmet in 2nd hand.
A crack, a damaged interior or an old helmet cannot guarantee your safety. We invite you to focus on your safety and replace your old helmet with a new one.
It is advisable, between each use, to store the helmet in its specific fabric bag, making sure beforehand that its interior is dry. Do not store the helmet next to a source of heat or UV radiation or in a wet place, or with high thermal amplitudes at the risk of altering the color quality of the paints, the eps system or the inner liner.
Specifically for the BOXER models: in order to optimize the operation and tightness between the visor and the chin bar, it is advisable to store the helmet with the visor closed and the chin bar locked in order to put the foams in place.
Cleaning your helmet properly will help you preserve its quality.
IMPORTANT: For safe cleaning, never use alcohol or solvent hydrocarbon and glass cleaning products, only clean your helmet with warm water and mild soap. Do not apply any varnish or adhesive.
To clean the outside of your helmet, use soapy water and a soft cloth.
To clean the interior:
- Disassemble the different parts of the inner lining (when the helmet is equipped with a removable inner lining)
- Clean by hand fabrics and foams with soapy water
- Rinse lightly with clear water
- Then let it dry
- Reassemble your interior parts according to the instructions of the notice of use of your helmet
WARNING : For cleaning, never use alcohol or hydrocarbon solvent and window cleaning products. Clean your helmet only with lukewarm water and mild soap. Do not apply any varnish or adhesive.
It is recommended, between each use, to store the helmets in the specific fabric bag, making sure before that its inside is dry. Do not store the helmet near a source of heat or UV radiations , in a wet place, or with high thermal amplitudes which risk affecting the color quality of the paintings, the damping system or the inner lining.
( Specifically for BOXER models : in order to optimize the working and waterproofness between the visor and the chin, it is advisable to store the helmet with the visor closed and locked to the chin for the foams to be protected. )
To clean the outside of your helmet, use soapy water and a soft cloth.
How to clean the inner lining :
- Remove the parts of the inner lining (when the helmet is equipped with a removable inner lining)
- Hand clean hand fabrics and foams with soapy water
- Rinse, slightly, with clear water
- Then let it dry
- Replace your inner lining by following the instructions booklet of the helmet
How to clean the visor :
It is necessary to replace your visor when it is scratched, especially if you ride at night. Tinted screens are only suitable for daytime use.
- Remove your screen by following the instructions in the manual of your helmet (for DESMO, see FAQ question “How to remove my DESMO visor?”)
- Clean only with water
- Wipe with a soft cloth
- Install your visor by following the instructions in the manual of your helmet
A well maintained helmet is the guarantee of effective protection !
In all our official dealers in France and foreign countries. Go to “find a dealer” page to target the store nearest you. Your dealer will give you quality advice and will be your privileged link with the ROOF company.
Only the problems connected to the manufacture and preventing a normal use of the helmets are covered by the warranty. Subjective problems associated with its use (size, comfort, weight, noise, ..) and normal wear are obviously not covered.
Any helmet that has sustained an impact shall not be covered by the warranty.
ROOF helmets are covered by warranty from the date of purchase and for a period of 3 years while the visor shall be covered for 1 year (except Iridescent visor), for any manufacturing defect assessed by our customer service. ROOF undertakes the cost of spare parts and labor related to these problems (within the limits of the purchase value of the helmet). Excluding warranty extension activated on the website, these warranty periods cannot be extended under any circumstances, even if the helmet or the visor has been requiring intervention or immobilization.
To send your helmet to customer service, thank you for going through your dealer.
Will not be covered by this warranty :
- A helmet-impacted by a fall, an accident, …
- Any alteration on the helmet by a third party not authorized by us (removal of adhesives, paint, accessories not approved by Roof, installation screws…)
- The use on helmet of chemical products that have visibly altered the quality of helmets or its visor,
- Prolonged exposure of the helmet to a heat source or radiation which may alter particular color quality paints, interior damping system or dressing,
- A lack of maintenance of the helmet,
- Normal wear of materials: inner lining, scratch on visor and helmet… and due to a normal use of the helmet,
- A subjective judgment of the user of the helmet: acoustic comfort, comfort inner lining, size, aesthetics, quality of color, decorations…
- The use of the helmet in other situations than the normal driving of motorized land vehicles
To give you maximum safety, the helmet must be well adapted to the size of your head, a helmet is a strictly personal protection element. Put on the headset, hold it firmly with both hands, you should be able to turn your head in any direction inside the helmet. If you manage to turn your head easily, the helmet is too big. If the helmet is too much pressure on your head, it's probably too small and may cause headaches and reduce your concentration. Once tight chin strap, the helmet should not be able to tilt your head.
Correspondind sizes :
XS 54 cm
S 56 cm
SM 57 cm
M 58 cm
L 60 cm
XL 61 cm
XXL 63 cm
Ask your official dealer ROOF: it will help you choose the helmet perfectly adapted to your head. All ROOF helmets, there are different thicknesses cheeks or dress so you can match the comfort of your morphology helmet
All our helmets are compatible with intercom kits.
Our BOXXER, BOXXER CARBON and DESMO are equipped with specific locations for installing intercom kit headphones.
IMPORTANT : Just make sure that a microphone with a rod is delivered as standard and not a microphone to stick on the front of the chin strap since they are versatile hemets.
At the bottom of each comfort cheek pad you will find a foam mounted on a velcro. This foam can be removed to obtain more space at the ears and thus position the headphones.
We advise you to position the headphones at the top of the "Y" shape of the chin strap to avoid the cover of the earpeace. You can even slightly slide the earphone under the lining, between shell and lining, for even more comfort, as in the photo of the BOXXER below:
Example of SENA SMH5 installation on a ROOF DESMO helmet:
This kind to kit is well suited to ROOF versatile hemets, it has a microphone mounted on rod and not a system to be glued in the chin.
For the ear part, place them in the middle of the comfort cheek pads. To do this, take off the mid-cheek foam, then unclip the cheeks to pass the thread of the headset between the liner and the cheek pads and bring out the headset in the middle of the cheek.
We can then replace the mid-cheek foams or, if we want more space for the ears depending on its morphology, it is possible to completely remove the foams to free space.
1. Detachment of the middle cheek pad / 2. Unclipping the cheek pad / 3. Headset positionning
Our VOYAGER CARBON are equipped with specific locations to accompdate the intercom kits headphones.
At the bottom of each comfort cheek, you will find a foam mounted on a velcro. This foam can be removed to get more space at the ears and thus position the headphones.
We advise you to position the headphones at the top of the "Y" shape of the chin strap to avoid the cover of the earpiece. You can even slide the earphone slightly under the lining, between shell and lining for even more comfort.
Our RO200 et RO200 CARBON are equipped with specific locations to accompdate the intercom kits headphones..
Depending on the morphology of the users and the type or earphone, there are two different positions for the earphones:
- At the ears, attach the earphone directly to the black fabric covering the polystyrene shock absorber.
- Attach the earphone behind the bottom of the comfort cheek, between the comfort foam and the polystyrene shock absorber.
Indeed, in general, the headphones can take their place in the recess provided, however, depending on the models of headphones and the size of your headset, you can choose to move the headphones down for better comfort, The positioning of the headphones is not limited to the clear area in the skin, you can indeed position the headphones lower, behind the comfort cheeks, if you feel the need. The earphone will therefore be positioned between the comfort cheek and the shock absorber.
CARDO has successfully tested the integration of one of their largest kit, the Patcktalk Slim in all our helmets. Find the compatibility confirmation on the website CARDO.
In order to increase the comfort of your headphone you can choose a more or less thick inside according to your body
Once your member account is created on the website via the tab “Register”, you can, activate your extra year of warranty for your helmet by logging into your profile. To do so, send us your invoice or proof of purchase in electronic format via the activation module for this purpose. You will receive a confirmation e-mail informing you of the confirmation of your additional year of warranty.
If you need to return your helmet for a defect covered by the warranty, thank you for going through your dealer and adding to your helmet, the printed confirmation mail of your extended warranty.
To benefit from the warranty of the ROOF product, please go through your dealer and provide proof of purchase. Beyond the warranty period and without proof of purchase, any repairs will be billed following validation of quotation.