WARRANTY EXTENSION FORM

E22-05 helmets: 1 additional year warranty offered. E22-06 helmets: 4 additional years warranty offered. To activate your additional year(s) of warranty, fill out this form and send us your invoice or proof of purchase in electronic format.
Activation of the warranty extension valid 30 days after the date of purchase.


(1 The countries signatories to Regulation E22-05 are concerned by the extension of the warranty.

Required fields


We remind you that only problems related to manufacturing and problems that prevent normal use of the helmet are supported.
Subjective problems related to its use (height, comfort, weight, noise, etc.) and normal wear and tear are naturally not covered by the warranty.

We also remind you that a crashed helmet should no longer be worn and can not be taken as a guarantee.


VALIDITY OF THE WARRANTIES

ROOF helmets are covered by the legal warranty from the date of purchase and for a period of 3 years and 1 year for the visors (except Iridium visor), for any problem related to a manufacturing defect found by our after-sales service.
ROOF helmets are covered by the ROOF commercial warranty subject to the submission of this duly completed form, a valid proof of purchase, and the validation by ROOF of these datas. This ROOF commercial warranty will extend the helmet warranty to 4 years from the date of purchase for E22-05 helmets and to 7 years from the date of purchase for E22-06 helmets.
We undertake to bear the cost of parts and labour related to the problems observed (within the limit of the purchase value of the helmet).
Under no circumstances could these warranty periods be extended, even if the helmet or the visor must have required any intervention or immobilization.


After the warranty period, any repairs will be subject to a costed estimate.


TECHNICAL POINTS NOT COVERED BY THE WARRANTY

Will not be covered any related defects:

  • to a helmet that has been hit by a fall, an accident, etc.
  • to a modification made on the helmet by a third party not authorized by our services (removal of adhesives, paint, accessories not approved ROOF, installation of screws ...),
  • the use on the helmet of chemicals likely or having visibly impaired the quality of the helmet or its visor,
  • prolonged exposure of the helmet near a source of heat or radiation which may thus affect the quality of the colors of the paints, the interior damping system or the covering,
  • due to lack of maintenance of the helmet,
  • normal wear and tear of materials: interior trim, screen and helmet scratches, ... and falling under normal use of the helmet,
  • to a subjective judgment of the user of the helmet: acoustic comfort, comfort of the dressings, size, aesthetics, quality of the color, the decorations, ...
  • use of the helmet other than for the driving of motorized land vehicles (non-flying).